Online Arbitration-AppHosting-PaaS - An Innovative IT Outsourcing Company

Country

India | Singapore

industry

Legal Firm

Technology

The Client

From the quiet offices of a leading corporate law firm emerges expertise and innovation that creates a ripple across India and beyond. With 850 lawyers, as well as offices in six Indian locations and Singapore, this full-service law firm stands at the forefront of providing empowered solutions for its clients. Drawing from a vast repertoire of experience, the team provides strong legal counsel to domestic and foreign commercial enterprises, financial institutions, private equity funds, venture capital funds, start-ups, and government authorities. Their multifaceted approach allows them to grasp complex transactions, sectors, and regulations with ease. Technology has long been one of the core aspects of their operation; they were the first Indian law firm to integrate AI technology into their delivery services. By switching to this modern system, they can deliver high-quality advice with unparalleled speed and accuracy.

The Challenge

Covid 19 Pandemic

The world came to a sudden stop as the Covid-19 pandemic swept through, leaving business processes and everyday life disrupted. Arbitration proceedings were no exception, with the need for social distancing, travel bans, and other restrictions making it all but impossible to facilitate disputes in the traditional way. The task was formidable – not only did the new application need to be secure, reliable, and highly available, but it was also needed to be hosted online in a cloud platform.

Security and Compliance

Strict compliance with GDPR regulations was needed for the infrastructure, along with limited access to the environment. As the arbitration process was complex and sensitive in nature, the highest level of security had to be implemented.

Data Protection & Data Recovery

It was necessary for the arbitration process to move online due to Covid restrictions. To make sure the transition was smooth and secure, a Cloud Platform was sought for hosting the developed arbitration application. The chosen platform had to be reliable, highly available, and, above all, secure.

Manageability

Management was a priority, and Claritus sought to create a centralized environment for better management.

The Solution

Managed Application Hosting

Azure App Service helped the developers focus on their app designs and building by providing a fully hosted web application platform, taking care of the infrastructure needed to run and scale the application. It also helped to ensure security with multi-factor authentication and compliance with GDPR, ISO and PCI. Additionally, for resilience and scalability, Azure App Service provided Automatic High Availability and Auto-Scaling.

Delivery Gateway

The Client utilized Azure Front Door as a global and scalable entry point, taking advantage of Microsoft’s robust global edge network to create fast, secure, and widely scalable web applications. Additionally, the Client utilized Azure Application Gateway to act as a load balancer, enabling them to successfully manage the traffic to their arbitration application, transforming the process into a robust, high-performing, and personalized modern application.

Managed Database

Azure SQL Database took care of most database management tasks, such as upgrades, patches, backups, and monitoring, without requiring any input from the user. Furthermore, it always ran the latest version of the SQL Server DB engine and patched OS to guarantee 99.99% uptime.

Disaster Recovery

Azure Site Recovery enabled a secondary site to be established in a different region as a Disaster Recovery site. This setup included data replication between the primary and secondary sites to ensure the quickest recovery time objective (RTO) and recovery point objective (RPO).

Security and Monitoring

Claritus implemented Azure Monitor that provided an enhanced perspective on the infrastructure and key security, with Azure Key Vault securely storing the encrypted keys. Additionally, Application Insights was used by Claritus to provide application analytics and performance assessment. Lastly, Azure Active Directory enabled Identity and Access Management.

Advisory

Our Azure Advisor provided tailored advice to help ensure the client’s Azure resources are operating at their best, offering maximum reliability, security, operational excellence, performance, and cost efficiency.

Tools Utilized to Achieve the Solution

Azure App Service
Azure Front Door
Azure Application Gateway
Azure SQL Database
Azure Redis Cache
Azure Storage Account
Azure Site Recovery
Azure Advisor
Azure Monitor
Application Insights
Azure AD

Benefits

End to end fully managed application hosting with Azure, allowing clients to focus on growing their business and offloading infrastructure hosting services.
High availability and auto-scaling enabled the firm to concentrate on their arbitration processes.
A single, cost-effective solution for comprehensive management of the hosting infrastructure.
Deployed Azure services to ensure GDPR, ISO, and PCI compliance.
No server maintenance is required.
Enhanced visibility of analytics related to the deployed application.
Disaster recovery setup ensuring infrastructure availability
Built-in intelligent security provided for the hosted infra.